Visa applications may be submitted at any of the three application centers in Kenya and Uganda. Any documents or permanent residence applications may be submitted at Uganda and would be treated as correspondence to The High Commission of Canada in Nairobi.

Kenya VFS Canada Application Centre Office Suites Centre Next to Nimrod Opposite St Francis Xavier Catholic Church Parkland Road, B wing 4th floor P.O. Box : 25180-00100 Nairobi, Kenya View Location

Uganda Canada Visa Application Centre 8/10, Entebbe Road, 1st floor - Metropole House, P.O Box is 27254 Kampala Uganda View Location

Office Hours:
We are open from Monday to Friday except on declared public holidays as follows.

Submission of Application:

Monday to Friday 0800 - 1400 Applicants / Representatives

Passport Collection:

Monday to Friday 0800 - 1530 Applicants / Representatives

Helpline phone numbers and email:
For queries and further information, you can call us on the below numbers

Helpline number: +254 20 3741419
Mobile: +254788343795
Operating between 0800hrs- 1400hrs

OR

You can email your queries to: info.canadake@vfshelpline.com

Fax number: +254 20 3741423

Please Note: For cases of medical emergency contact the Canada Visa Application Centre, Nairobi or call on the following numbers:

Helpline +254 20 3741419
Mobile: +254788343795

Operating between 0800hrs - 1400hrs